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Hard cycling 3 days
- Itinerary
- What's included and Not ?
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Transportation
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Hotels & Train & Price
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- Booking Conditions
- Question & Answer
- Price Guarantee
Day 1: Hanoi – Night train to Lao Cai
Pick you up at your hotel at 20:00pm in Hanoi transfer to Hanoi Railway Station for night train to Lao Cai. The train leaves at 21:15pm. Overnight on Train. |
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Day 2: Lao Cai - Sapa – Cycling to Ban Ho Village
You’ll arrive in the early morning, where you’ll be met and taken up into the mountains by private vehicle. After breakfast and freshening up at your hotel. We leave Sapa Town and take the newly build dirt road which after a 2 hours ride will bring us to the Black Hmong village of Su Pan. On the way we will have some excellent views down in the Sapa Valley to the slopes of the Hoang Lien Son Mountain Range and if the weather is clear, to the top of Indochina - Mount Fan Si Pan.
After a rest we continue towards the Tay Village of Ban Ho where we eat our lunch in a local house.
After enjoying lunch with the family and leave the village for a waterfall discovered by French people. Enjoy the view then return to Ban Ho to visit the people in the village. Say goodbye to the family and take a Jeeo back to Sapa. Overnight at Hotel in Sapa
(Breakfast and Lunch inclusive)
Data day: Distance 25 Km
Up / Straight / Down 2 / 10 / 13
Time Schedule 5 - 6 hours
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Day 3: Sapa – Heaven Gate - Lao Cai – Night train to Hanoi |
We leave Sapa by jeep and after a 15 km jeep ride we will reach the highest piece of road in Viet Nam, Tram Ton Pass, also called Heaven Gate in 2000 a.s.l.
Here we unpack the bikes and start to get ready for a fantastic bicycle ride. It is fantastic in many ways. First the surrounding here are amazing, second the road almost only go downhill for the next 50 km.
We are cycling on the same road as we went on in the jeep, but being outside give the trip some totally different aspects. We can hear the sounds, we can stop a talk to the children - it gives us the time and the possibility to explore this corner of Viet Nam.
After 1 hours ride we will reach Sapa Town, which will be a good place for a cold drink and a break before the long descend to Lao Cai. From Sapa to Lao Cai there is 36 km.
On the 36 km ride you will decent 1300 meters, from 1550 a.s.l in Sapa to 250 a.s.l in Lao Cai.
The stretch of road are one of the more busy in the Sapa area, but extremely beautiful. The steep staircases with rice paddies, the deep valleys and the winding road make this trip a nature experience not to forget. We just concentrate on the road and enjoy the fantastic surroundings. This trip can be done in connection with your night train at 20:45pm back to Hanoi. Arrive in Hanoi around 6.00am in the next day. End of the tour.
(Breakfast and Lunch inclusive)
Data day: Distance: 51 Km.
Up / Straight / Down 2 / 5 / 44
Time Schedule 5 - 6 hours
Note: We will provide a hotel for taking shower in Lao Cai.
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Did you know: We can organise your flights and any additional accommodation.
Call us on +844 22425 892 to speak to one of our experts or click here to request a quote.
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**** Information in this itinerary was correct at the time of its preparation.
We reserves the right to make itinerary changes as operational or other circumstances require
**** Once your booking has been confirmed you will receive a detailed itinerary for this tour,
detailing day by day arrangements, as well as a predeparture
guide containing valuable information designed to
help you get the most out of your holiday
Trip Inclusive :
+Accommodation on Basic Room in Hotel
+English/French Speaking Guide.
+Good mountain bike + water
+Meals as indicated in the itinerary
+All tours & transfers in private Jeep
+ Admission fees and permits where applicable
+Train: Return ticket Hanoi– Sapa on A/C cabin of 4 sleeper (Sharing cabin with other
Trip Exclusive :
+ Pre/post trip arrangement
+ Travel insurance
+ Meals not indicated
+ Other personal expenses
+ Tips and gratuities
For road journeys, air conditioned coasters or mini buses or car are used.
These are modern, spacious, comfortable, well maintained, safe vehicles - perfect for private travel !
See the Goup Size and know what you get
For road journeys, air conditioned coasters or mini buses or car are used.
These are modern, spacious, comfortable, well maintained, safe vehicles - perfect for private travel !
See the Goup Size and know what you get
* Tour Type :Private
* Vehicles Type :Car
* Group Size : 2 -3 Pax
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Altis Toyota - 4seats |
Innova Toyota - 7seats |
* Tour Type :Private
* Vehicles Type :Van
* Group Size : 4 - 8 Pax
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Ford Van - 16seats |
Mercedes Van - 16seats |
* Tour Type :Private
* Vehicles Type :Van
* Group Size : 9 -16 Pax
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County Minibus - 24 seats |
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Cost :
$ US 216 per person - Single supplement: 25 US $ |
Accommodation |
Hotel Name : Khanh Hai
Room Type : Standard room
Read more |
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Or |
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Hotel Name : Holiday Sapa
Room Type : Deluxe room
Read more
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Fanxipan Express |
A daily train with 112 passengers, 4 superior sleeping carriages….
Read more |
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Tulico train |
Tulico train offer comfortable, air-conditioned soft sleepers. While this is not a luxurious train, it offers good alternative transportation to Sapa from Hanoi. It has soft sleepers, A/C and clean four-berth cabins. You will be provided with one bottle of water, a small snack and a napkin. |
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BOOKING CONDITIONS
STATUS:
CONFIRMED indicated overleaf means the airline, hotel, vehicle rental or tour operator has accepted your reservation from Vietnam Royal Tourism , subject to the usual reservation conditions.
REQUEST means your arrangements have been requested although not yet confirmed. WAITLIST means that your flight, hotel or tour arrangements are currently full and your name has been placed on a waiting list. CANCELLED means your flight, hotel, vehicle rental or tour arrangements are cancelled. UNABLE means the airline, hotel or tour operator cannot meet your request.
PAYMENTS: We require an initial non-returnable deposit normally 30% of tour cost per person for the travel element of your itinerary. Additional deposits may also be required to hold "other facilities" arrangements such as hotels, car-hire, cruises and tours - all payment details will be advised at the time of booking. Any final payment is usually due until customers arrival their destinations as Vietnam , Laos or Cambodia on First Day ( Day 1 ). Bookings made within 1 month of travel require 30% payment upon confirmation. If you have booked hotel accommodation, vehicle rental, tours or any 'Other Facilities' you should refer to the booking conditions in the Vietnam Royal Tourism - brochure or where Vietnam Royal Tourism - is acting as the agent for the Tour Operator you should refer to the booking conditions contained in Tour Operator's brochure (a copy of these conditions will be given or sent to you at the time of booking).
Please note that all airfares and taxes are subject to increase until full payment is received and tickets issued it is therefore to your advantage to finalise payment as soon as you can after booking. However Government taxes additional to the fare may be imposed or increased without notice at any time up until departure date.
YOUR PEACE OF MIND:
Vietnam Royal Tourism with Vietnam Business Number ( VBN 0102032888). We hold an Travel Agent License (TAG number 0825 ) Awarded by Vietnam National Administration of Tourism. This ensures that in the very unlikely event of our insolvency you will be able to continue with your arrangements as planned (if already abroad in Vietnam , Laos, Cambodia or Thailand) or refunded in full if travel has not already commenced.
For all monies paid to Vietnam Royal Tourism - will be legally safeguarded by being held in Trust in a Vietnam Royal Tourism - Trust account, thus ensuring that in the very unlikely event of our insolvency money paid in respect of advance bookings (future travel) will be refunded in full.
EMERGENCY CONTACT:
In the event that you experience a real emergency outside of Vietnam Royal Tourism - ' normal opening hours, please fax details to us on +844 2425892 or email :vietnamroyaltourism@vnn.vn.
METHODS OF PAYMENT:
PLEASE NOTE: If you intend to mail payment details or are arranging a bank transfer you should confirm the exact amount due with your consultant.
1. PERSONAL (AND COMPANY) CHEQUES: Payment for travel arrangements may be made by personal or company cheque. Cheques should be made payable to VIETNAM ROYAL TOURISM - LTD. Please note. However, that we require SIX WORKING DAYS FOR CHEQUE CLEARANCE before tickets can be issued. It is therefore advisable to confirm with Vietnam Royal Tourism - that there is sufficient time between cheque payment and any ticketing deadline. For urgent ticketing we can usually arrange to have cheques up to US3,000 guaranteed upon payment of an extra fee determined by the value of the cheque. Foreign currency cheques are acceptable.
2. BANK AND BUILDING SOCIETY DRAFTS: These are treated as cash if received at a time when the relevant bank or building society is open and able to verify the cheque.
3. CASH: Please note we advise clients not to post cash to us. Cash are acceptable and welcome when you will made your final payment on your arrival date in Vietnam , Laos , Cambodia
4. CARDS:
We accept Visa, MasterCard . We may require written Form of Authorisation letter and Letter of Aproval for the debit from the card holder before tickets can be released. We may also require one copy paper of the credit card both side and one copy of the passport (first page) with identify and photo before tickets can be released. We may also require seeing the actual card.
5. DIRECT CREDIT/BANK TRANSFER: Payment may be made from your bank directly to our bank account at:
Account name: Vietnam Royal Tourism Co.,LTD
Account number: 4094439
Bank Name: ANZ Bank
Address: 14 Le Thai To str., Hanoi, Vietnam
Tel: +844-8 258190
Fax: +844-8258188
SWIFT Code: ANZBVNVX
Website: www.anz.com
( Recommendation using this one for citizen of New Zealand, Australia, United Kingdom, US and Canada with small fee of bank transfer )
or other :
Account name: VIET NAM ROYAL TOURISM CO., LTD
Account number: 0011372354159
Bank Name: Bank for foreign trade of Vietnam – Operation Center
Address: 198 Tran Quang Khai str., Hanoi, Vietnam
Tel : + 844-825 1322
Fax: +844-82 69067
SWIFT Code: BFTVVNVX001
Website: http://www.vietcombank.com.vn/en/
Vietnam Royal Tourism - must be notified of all direct bank payments. All payments must be identified by the passenger's name and booking number.
PROVISIONAL FARES:
If a fare is shown on an itinerary as being 'PROVISIONAL', this means that the airline, hotel or tour/ground operator has not confirmed the exact fare at the time of booking and any increases in cost must be met by the client.
TICKETING: Unless you notify us otherwise, your travel documents will be posted to you at the address shown overleaf, except E-tickets where your boarding pass is issued at check in on production of your passport and this Vietnam Royal Tourism - client confirmation form if requested. Air tickets cannot be posted overseas. Tickets are generally valid a maximum of one year from the date of issue. Any exception to this will be shown on your ticket.
REROUTING: As a general rule, airline tickets cannot be rerouted or transferred to another airline. All flights must be used in sequence, as booked. Failure to do so may result in cancellation of all remaining sectors and restrict any possible refund.
PASSPORT & VISA REQUIREMENTS: Please ensure that you are fully aware of all passport and visa requirements and that you allow adequate time to obtain them. We recommend that you travel with a passport that has a minimum validity of 6 months remaining at all times. This is an immigration requirement for many countries and airlines. Please check with your travel consultant if you will not have the recommended validity whilst travelling. Passports should be Machine Readable for travel via the USA. Please call our visa service if you are unsure if your passport is Machine Readable. Please call +844 24 25 892 for more details.
Visa requirements are only noted for those countries listed on your itinerary. If you intend visiting or transiting through other countries, please ensure you are fully aware of all relevant visa and passport requirements.
AIRLINE PASSENGER INFORMATION: Please note that airlines are now required by laws introduced in the United States and other countries to give border control agencies access to passenger data. Accordingly any information that the airline holds about you and your travel arrangements may be disclosed to the customs and immigration authorities of any country on your itinerary. Please contact your travel consultant if you require further information.
HEALTH REQUIREMENTS: Health facilities, hygiene and disease risks vary worldwide, you should obtain health advice on your specific needs as early as possible. It is your responsibility to ensure that you have fully complied with all health and immunisation requirements of the countries you may be visiting.
INSURANCE: Vietnam Royal Tourism - strongly recommends insurance cover whenever you travel abroad. Insurance is a must for Vietnam, as the cost of major medical treatment is prohibitive. A travel insurance policy to cover theft, loss and medical problems is the best bet
TRAVEL INSURANCE
Unfortunately things can go wrong on holiday. You could fall ill or have an accident; you could have money or luggage stolen; your visit might be cancelled or cut short through injury or illness; your family may need to fly out to be with you if there is a serious incident.
Costs - particularly medical treatment costs - can easily run into thousands of dollars. Local medical facilities are unable to provide the full range of medical services available in developed countries making evacuation a requirement in many non life threatening medical emergencies. The costs of relocation as well as local international standard care are extremely high. In the most serious emergencies, you may not be positioned to authorise payment for an appropriate medical response that is urgently required. This may delay or prevent the provision of critical and possibly life saving medical attention.
Market surveys show that many people don't take insurance. People believe that their credit card accident cover, home insurance, or private health cover is sufficient. However, it is unlikely that these will give adequate cover. If you do not already have a policy we urge you to take out insurance as soon as you make a booking with us to ensure you have adequate cancellation cover.
Know what your policy covers and check that the cover is adequate.
If in doubt ask your insurer. Your policy should cover you for the following:
The whole time that you are away, whether that is a day or a year.
Any activities and sports you might do. Some activities, such as jet skiing, are excluded from many policies. Many insurers will extend cover, if requested, otherwise shop around for a specialist policy.
The medical cover is very important. It must include cover for emergency medical treatment, hospitalisation and repatriation.
Personal liability - for injury or damage to others and their property.
Cancellation - if you have to cancel or abandon your trip. Cancellation cover should start as soon as you book your trip.
24 hour emergency assistance - if things go wrong the assistance company will help you to sort everything out.
Possessions cover, including money and documents to specified limits.
Your policy may also cover:
Personal accident - money paid on death or permanent disability.
Legal expenses - to help you pursue compensation for damages following personal injury.
Declare anything that you think might affect the cover.
Be honest - tell your insurer about current or past medical conditions. This should include the condition of those to be insured and others, such as close relatives, whose state of health may prevent you from travelling or may cause you to curtail your trip. If you don't declare you may invalidate your policy.
When you travel.
Make sure you take your policy and the 24 hour emergency phone number with you.
Make sure you know what to do in the event of a problem.
Some insurance companies insist that you call their assistance company as soon as possible after a problem arises.
If anything does happen make sure you keep as much paperwork as possible - tickets, receipts, medical bills, police reports etc - to help prove that what you're claiming for actually happened.
CANCELLATIONS/AMENDMENTS/REFUNDS:
It is important that you are fully aware of the cancellation and administrative charges relating to your contract with Vietnam Royal Tourism - .
The circumstances surrounding cancellations and refunds vary greatly. The following general conditions are as simple as the complex problem permits and makes allowance for the work carried out by Vietnam Royal Tourism - on behalf of clients. Should you for any reason have to cancel your booking; the person making the original arrangements must give us written notice of cancellation.
In certain cases cancellation charges, if incurred involuntarily, will be covered by insurance taken out at the time of booking. This is strongly recommended.
AMENDMENTS:
Any change of itinerary before receipt of full payment on any particular ticket(s) will be termed an amendment. An amendment fee of up to $US 100 per change will be levied according to the amount of work involved. Changes to hotel accommodation, vehicle rental, tours and other travel arrangements will incur extra charges. Please refer to the relevant Vietnam Royal Tourism - brochure or where Vietnam Royal Tourism - is acting as the agent for the tour operator, you should refer to the booking conditions contained in the tour operator's brochure. Any change of itinerary after receipt of full payment on any tickets will be subject to applicable cancellation conditions. Please note that it will not be possible for our Travel Centres in Vietnam to assist with changes to the routing of your airline ticket. All such enquiries must always be made directly with the relevant airline. Vietnam Royal Tourism - may be able to assist in changing your dates, subject to the conditions of your ticket and flight availability; however, fees from $US 30 per change apply, over and above any airline fees detailed on your booking form. These date changes may also be made directly with the airline. Amendments to hotel and tour bookings made in the Vietnam and Laos, Cambodia may be made through our Travel Centres in Vietnam. However, at least 7 days notice is required and all amendments are subject to availability. Cancellations or amendments made within 30 days will incur two night's cancellation fee per hotel as per the conditions detailed in our Tailor-made Indochina. A minimum fee of US$25 per hotel or tour booking will apply to amendments made outside 28 days. Our Travel Centres in Vietnam will be delighted to assist with additional flights and selected hotels together with local tours whilst travelling Vietnam. Please call in or telephone.
AIRLINE RESERVATION & TICKET CANCELLATION:
For all confirmed bookings cancelled before receipt of full payment on any particular ticket(s), the booking deposit is forfeit. For cancellation after receipt of full payment, cancellation charges as stated overleaf will apply. Please note cancellation charges of 10% per ticket or $US100 per ticket, whichever is the greater, will apply to any cancelled tickets not specifically covered under the cancellation conditions overleaf. On any fixed dated ticket there is a 100% cancellation charge if part used, or if the reservation is not cancelled prior to the first flight. Please note that it is your responsibility to advise airlines if you do not wish to travel on a flight booked. Failure to do so can result in the cancellation of onward flights and the forfeit of any ticket refund.
Please note all flight cancellations must be notified in writing to Vietnam Royal Tourism - prior to the day of departure.
HOTEL/VEHICLE RENTAL/TOUR/OTHER TRAVEL ARRANGEMENTS:
CANCELLATION
If you have booked hotel accommodation, vehicle rental, tours or any other travel arrangements and you cancel your reservation, you should refer to the booking conditions in the Vietnam Royal Tourism - brochure or, where Vietnam Royal Tourism - is acting as the agent for the tour operator, you should refer to the booking conditions contained in the tour operator's brochure. Reservations are non-transferable.
AIRLINE TICKET REFUNDS:
Tickets returned will be presented to the airline for assessment. As soon as we receive a refund from the issuing airline, we will forward it to you less any cancellation or administration charge. Please note that refunds for part-used/return halves of tickets are always less than the pro-rata rate and may have no refund value whatsoever. Refunds usually take 8-12 weeks but in isolated cases may take longer. Refunds will be processed via the original method of payment, except for cash transactions where refunds will be provided by cheque. Tickets returned more than one year from date of issue are classed as expired by the airline and generally have no refund value at all. If tickets are lost or stolen, certain airlines will not issue duplicates. New tickets may then have to be purchased locally, at the focal fare. Even if replacement tickets are purchased, certain airlines will not issue refunds for lost/stolen tickets. A delay of up to 18 months is possible before we receive authority from the airline to make any refund. Vietnam Royal Tourism - applies a further $US25 per ticket administration fee over and above cancellation charges in such cases.
Please ensure that any tickets returned to Vietnam Royal Tourism - are sent by registered post.
REFUNDS:
No refunds are given for partly used vouchers. In all circumstances please refer to the booking conditions in the Vietnam Royal Tourism - brochure or, where Vietnam Royal Tourism - is acting as the agent for the tour operator, please refer to the booking conditions contained in the tour operator's brochure.
AIRLINE RESERVATIONS:
All flight reservations are subject to seat availability of the relevant booking class, which at certain times may be limited. Any alterations you may wish to make to a confirmed itinerary after departure from your country should be addressed to the airline as soon as possible. Airline reservations are non-transferable.
CARRIAGE BY AIR:
Carriage by air is subject to the terms and conditions of the carrier with whom you travel and to international conventions, which may limit liability. Transport timings and routings are provided by the airlines and other carriers concerned. They are subject to change as a result of air traffic control restrictions, weather conditions, operational/maintenance requirements and the requirement for passengers to check in on time, over which Vietnam Royal Tourism - has no control. We cannot make any special arrangements for you if you are delayed since such matters are at the sole discretion of the airline concerned.
FLIGHT RECONFIRMATIONS:
Please reconfirm all onward flight reservations with the relevant airline at least 72 hours prior to departure. In addition, it is important to establish if there have been any changes to your flight timings since leaving your country. Failure to do so may result in cancellation of your reservation. Unless Vietnam Royal Tourism - advises you to reconfirm the first flight out of your country there is no need to do so.
TAXES:
Vietnam Royal Tourism - will advise of all mandatory pre-paid taxes. Most countries also charge departure taxes that may only be paid locally. It is therefore recommended that clients retain sufficient local currency to meet such charges. For further details please enquire directly with the airline.
SEAT REQUEST (AIRLINES) SPECIAL REQUEST (HOTELS):
Where airline policy allows, Vietnam Royal Tourism - is happy to request pre-allocated seating and other special service requests. We are also happy to make any special requests in respect of your hotel accommodation. Please note however that unless specifically confirmed by Vietnam Royal Tourism - all such requests will never be guaranteed and form no part of your contract with Vietnam Royal Tourism .
BAGGAGE ALLOWANCE: If you are unsure of the baggage allowance on the flights you have booked please contact your consultant or the relevant airline.
PHOTOGRAPHIC IDENTIFICATION: Some countries require that photographic
ID is carried at all times. Vietnam Royal Tourism - recommends that passports be carried whenever flying.
COMPLAINTS:
If you have a problem during your holiday, please inform the relevant airline, hotel, tour operator or other supplier immediately so that they can endeavor to put things right. If they cannot resolve the problem, you must contact one of Vietnam Royal Tourism - ' Vietnam Travel Centres immediately by telephone or fax so that we are given an opportunity to help. Vietnam Royal Tourism - will not hold themselves responsible for the non-performance of an itinerary through causes beyond their control or when they are not notified of a problem at the point when remedial action can be taken. In the unlikely event that a complaint cannot be resolved at the time, you should write to us within 90 days of returning home, giving your original booking reference number and all other relevant information. If you fail to take any of these steps this will hinder our ability to put any problem right and/or investigate it fully and any right you may have to receive compensation will be reduced or completely invalidated.
TRAVELLING IN LAOS AND CAMBODIA: If you have a problem whilst travelling in Laos or Cambdia please follow our complaints procedure as detailed above, rather than in the first instance contacting one of our Travel Centres in Vietnam. This will enable us to attend to your complaint in the most effective manner. The Vietnam Royal Tourism - Vietnam 24 hour emergency fax number is +844 2425892.
YOUR HOLIDAY CONTRACT:
These booking conditions form part of your contract with Vietnam Royal Tourism - . This contract and matters arising from it are subject to the exclusive jurisdiction of the Courts of the Socialist Republic of Vietnam. Please note differing terms and conditions may apply between you and the vehicle rental company/tour operator or airline involved in providing these travel arrangements. A copy of the applicable terms can be requested by contacting Vietnam Royal Tourism - in writing.
What is included in the price of my holiday?
Your holiday will include accommodation , flights, meals, guide , transport, entrance fees and most of the entertainment while touring.
When is the best time to travel to Vietnam?
All year is fine. Travellers should note that Vietnam is especially hot and humid (highs of 35 – 38 degrees) between June and September and Hanoi and the north tends to be cool (15 – 20 degrees) and often misty in December, January and February. The wet season (May to October) does not usually obstruct travel as rain is normally confined to an hour or two each day. The wet season is the hottest and most humid period of the year. Central Vietnam may experience unstable weather in October and November.
LDo the Vietnamese harbour grudges against Westerners because of the Vietnam War?
Remarkably, the Vietnamese are some of the most friendly and hospitable people in Asia. Travellers to Vietnam are overwhelmed by the warmth and hospitality of the people.
Will I encounter lots of poverty and squalor travelling through Vietnam?
Vietnam is one of the poorest countries in Asia. This is not so apparent to travellers as food is plentifully available and business is now thriving. Travellers will encounter beggars in the cities and will also likely be confronted by some poverty. These are all part of the experience of Vietnam. The more powerful image of the Vietnamese is of a positive people committed to improving their lives and advancing their country
What kinds of transport are used on tour?
For road journeys, air conditioned coasters or mini buses are used. These are modern, spacious, comfortable, well maintained, safe vehicles - perfect for private group travel. In cities, towns and villages we use a combination of cyclos (Vietnamese rick-shaw), boats, bicycles (optional) and our own two feet. Some tours include domestic or internatinal flights on Vietnam Airlines. Most flights are on modern Airbus 320 or Fokker 70 planes. Some tours also include rail trips.
What type of restaurants and food will be available on tour?
Vietnamese cuisine is diverse and tasty and one of the many highlights of a visit to the country. We therefore usually eat at quality Vietnamese restaurants – serving a selection of seafood, chicken, beef, pork and vegetable dishes. Some travellers prefer a mixture of International (Western) and Vietnamese food while touring. In Ho Chi Minh City and Hanoi there is a generous array of international cuisine, while in most provincial areas the choice is more limited. Breakfast is included each day on our tours and is usually a mix of western buffet and continental style. Vegetarians will find a good selection of fresh foods available
What is not included in the price of my holiday?
The price will not include organised any excursions show out on tour program, carbonated soft drinks or alcoholic beverages (unless an 'All inclusive' package is purchased), photographs, gratuities (these are included in the cost on some tour packages , please enquire for details), medical services, casino expenditures, spa and beauty treatments or other miscellaneous items you have purchase on tour.
Am I best to book early?
It is never too early to begin planning your holiday. Booking early is generally your best assurance of obtaining the arrangements and accommodation of your choice, especially if you are planning a holiday in the peak season or over Christmas and New Year.
When do I have to pay the balance of my tour?
Once you have paid you deposit then you can relax and start looking forward to your holiday, your remaining balance due date is then 60days before departure.
What is the difference between any tour type?
There are no much difference between any tour' type , Most packages have a best service runing by our conditions, except Accommodation by customers request
What does it mean if I book a Guaranteed Hotel?
This would mean that you are not booking a specific Hotel's room number, but you are guaranteed a room of the grade that you are wanting to book, or higher.
How will I know what activities are happening on the tour?
Your program will provide a detailed schedule of events for that day including locations and times.
How do I keep my valuables safe?
Most Hotels are now fitted with safes but otherwise there are boxes in the pursers office.
Are the tour itineraries subject to change?
Yes, all tour itineraries are subject to change. With guest safety as the number one priority for the tours, on the rare occasions that weather conditions and other unforeseen circumstances may occur, it may cause a change in the original itinerary. In these circumstances, the guide will do everything within their power to guide an alternate option or we will set an other option to you.
How much luggage can I take?
There are no restrictions on how much luggage you can take ontour, , however you should consider the size of your bag.
How do I get to the Cruiser in Halong Bay if i only take cruise trip?
They will escort you to the transfer shuttle that goes from your place to the port and back again after the cruise. Most cruise packages offer these services for an additional cost to passengers providing their own way.
When can I board the international flight and domestic flight ?
Passengers must be at Airport no later than 2hours prior to departure with internation flights and 1hour with domestic flights.
Can I bring visitors on the tour?
For safety and security reasons, no visitors will be allowed on joining with .
Is Vietnam Tour right for honeymooners?
Without a doubt! Vietnam Holiday offers an atmosphere that's just right for romance... cosy dinners for two, strolling on beach at sunset, drinking at opening hotel' room at the night (even under the stars). Most packages provide special services -- and breakfast in bed. Also, some packages offer special programs for performing a marriage ceremony or renewing your marriage vows.
Are there non-smoking rooms at Hotel?
Virtually all Hotels have smoking and non-smoking rooms. In fact, many dining rooms, and even some entire restaurants, are now totally smoke-free, reflecting passenger requests. If you want your dining table in a non-smoking area, please advise the restaurant manager when coming.
Are there different classes of service ontour?
Today's Vietnam or Laoss and Cambodia tour packge are "one class". The Tour are available to everyone joining with.
Will I get bored or feel confined?
It's not likely. Most tour packages are a good organize and it usually takes a couple of days to fully explore the different options available on destinations. You can rest by setting down on Beach and enjoin drink during sunbathing or chatting or learning Vietnamese language with your guide ! In addition to the activities on tour, you also have the opportunity to explore new and exciting destinations
What if I have medication?
Please carry any medication in its original bottle. It is recommended that medications be carried in your pocket or purse so they will be available when needed because checked luggage may not be accessible at all times. If you are using any prescription drugs, vitamins, or other medication on a regular basis, you should bring an adequate supply since they may not be readily available check in the airport or hotel.
Can I book a disabled hotel?
As we are currently unable to check this information online, we would advise that you use our contact within this site, or call one of our tour specialists on +844 2425892 or mail to : vietnamroyaltourism@vnn.vn and they will be able to assist you.
Are there laundry services in any Hotel?
Almost all hotels have laundry facilities and many provide dry-cleaning services. There is, however, an additional charge for professional laundry and dry-cleaning services. Many hotels also have self-service launderettes.
Am I likely to become seasick?
Seasickness is not common on larger cruise boats during on some Cruise trip in Halong Bay or Mekong Delta or with Flights as they are equipped with stabilizers designed to minimize the feeling of movement. If you should feel queasy, medicine is available from your guide steward. If you are prone to motion sickness, you may want to consider consulting your doctor prior to departure.
Will I need a tuxedo?
Many Vietnam Royal Tourism now have a more relaxed and casual approach to dress throughout the tour - while on others, formal dinners or parties are part of the fun. You don�t have to buy a tuxedo just for the Vietnam Tour, as even on the most formal of Restaurants, a dark suit and tie are fine for the dressiest of occasions. Also, many hotels offer tuxedo rental services.
How do I pay for my purchases on tour?
For your convenience, It is easy way to pay by a cash. Please ask the your guide for help
Do I have to participate in the package's organized activities?
It's up to you! You can try everything - the choice is yours!
What about tipping?
On many Hotelrs gratuities are now included, if this is not the case you should reward great service. Some operators will add gratuities to your on accomodation account, which cannot be pre-paid and are to be settled at the end of your stay.
What are my dining options?
Most tour packages offer Open Seating in the main dining room. Dining preferences may be requested at the time of the booking. Your seating and table assignment will be confirmed at arrival. Either seating will enable you to see all shows and experience everything your hotel has to offer. As an alternative to traditional seatings, most tour packages now offer "freestyle" dining. This option provides guests with the flexibility to dine when they wish. You may also choose your dinner companions and request specific tables rather than being assigned to a particular time and table for the duration of the restaurant. For your convenience, in addition to breakfast, lunch, dinner, and midnight drink, many hotels also offer complimentary room service. Low-fat and vegetarian options are often available.
What if I'm on a special diet?
Please advise on any special dietary requirements at the time of booking, as special meals are available to accommodate different dietary needs.
What if I am celebrating my anniversary/birthday?
Package tours love to celebrate with you, so if you are celebrating a special occasion on tour, we can add that information to your reservation in advance.
Are most the tour package suitable for children?
Most package tours have developed supervised programs for children due to the increase in families choosing to tour. Most tours are happy to accept families (some package do have exclusions and this will be detailed in the relevant brochures) infants are carried from the age of 6 months onwards on most tours, but in some cases this is 1 year. These programs are designed to give your children a chance to go swimming, play sports, and get to know other children on the destination, while giving you an opportunity for some worry free rest and relaxation. Some children may be too young to participate in certain programs. Each package will have its own range of facilities for your children.
What's available to do in the evenings?
Nightly activities are just as exciting as during the day. Test your tongue with wine in cool breeze under star at Hotel or Resort on Coastal area , maybe stay out for a nice drink at evening clubs in cities.
Can we keep in touch with the outside world?
Yes - very easily. Most hotels in destinations have televisions in the living rooms plus a daily newsletter with headlines. Phone work well on Vietnam...
How do I pay for purchases in remote place as Sapa mountain or villages?
Most shops accept major credit cards. Some place have ATMs; however, they may not always be in service and fees are involved.
What is there to do in highland regions or villages?
There is something to do for everyone. Each place offers a unique experience where you can explore on your own, an organized excursions from the tour packages are go shopping, relax on the beach or take in some historical sites.
Do I have to get on tour at every place which program show out?
Not if you don't want to. You are more than welcome to stay at the hotel and relax or participate in some of the organized activities.
Do I need a passport, visa or vaccinations?
All travellers must have a passport with at least 6 months validity after your return date
What type of travellers nomally meet when touring in Vietnam?
Vietnam is becoming more and more popular destination for visitor all the time. It appeals to a very wide mix of young and old, couples, families and singles. Travellers like the good things in life, but are generally friendly, sociable individuals eager to experience new things. You�re sure to find like-minded people on tour.
If I'm travelling alone, how will I meet people and have fun?
It couldn't be easier to meet people in any destinations. . You might also want to consider joining a larger table for dinner in order to get to know more of your fellow voyagers. On- tour activities like sightseeing are a great way to make new friends. .
Do I need Travel Insurance?
Yes, Sure you really need it, do it before you go
What shouldn't I pack?
Obviously there are certain items that shouldn't be packed in your luggage for safety reasons. Details of the items that cannot be carried in baggage on flights can be found on the back of your flight tickets. The Merchant Airport Act also prohibits the carrying of certain items on the flights without prior authorisation from the relevant supplier, including :
All firearms and ammunition, sporting weapons, replica firearms and explosives of any kind.
Knives and other sharp bladed weapons.
Flammable substances (petrol, methylated spirits, paint thinners etc).
Items containing incapacitating substances that could be used to maim or disable.
Any other item made, adapted or intended for use as an offensive weapon.
When will I receive my documentation?
You will first receive a confirmation for your tour within 24hours. Then approx 2 days after finish with your deposit payment you will receive your tickets and voucher.
Can I reserve my hotel?
Yes, but only if the desired hotel's room type/grade is available, and this is sometimes done at a charge. Hotel locations are illustrated in travel document.
How many formal evenings are there on a tour package?
There are usually formal every evenings , for which the men are required to wear a suit.
How do I amend or cancel my tour booking? Is there a credit card charge?
If you need to make any amendments to/ or cancel your booking, please call one of our aftersales team on +844 2425892 or mail to : vietnamroyaltourism@vnn.vn and they will be able to assist you.
A 3% credit card charge applies to all credit card payments up to a maximum of US$ 50 per transaction (current rate which is subject to change).
The Price Match Guarantee
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Another reason confident travellers book with us
GuaranteeWe believe getting the trip you want for the best and match price shouldn't be hard work. that's why we created our Price Match Guarantee - so you can always book your trip with confidence |
What is the Price Match Guarantee ?
It's simple ! We guarantee you're getting the best & match price. If you should find out a better price online for the same trip within 24hours, We will refund the difference - and give you a travel coupon worth Us $ 50 .
The Trip price will be kept from begining to the end, No change at all - The Price Guarantee covers virtually every part of your trip: flights, hotels, vacation packages, cruises, rental cars and activities...... even any type of service are increasing in future by any reason.
See How we take care of your trip ?
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